NCR Advanced Checkout Solution and NCR SelfServ™ Checkout integrated with system that helps eliminate losses from items left in bottom of checkout baskets
DULUTH, Georgia – NCR Corporation (NYSE: NCR) and Evolution Robotics Retail (ERR) announced that ERR’s LaneHawk, which enables grocers of all sizes to eliminate most losses from bottom-of-basket shrink, is now available with NCR Advanced Checkout Solution (ACS) software and with the NCR SelfServ Checkout solution.
LaneHawk combines video with patented object recognition technology to detect and identify items left in the bottom of checkout baskets during checkout. Unnoticed by cashiers, such items cause losses averaging $3,500 per lane each year, according to data from ERR. LaneHawk alerts cashiers and automatically enters bottom-of-basket items into the shopper’s order, reducing shrink. Since items do not need to be removed from the basket for scanning, checkout speed and shopper service are enhanced while doing away with cashier injuries from lifting heavy items from the bottom of the basket.
NCR ACS is currently installed in more than 50,000 checkout lanes, at retailers ranging from national and regional superstores and supermarkets to independent grocers. With NCR’s advanced cashier interface, retailers using NCR ACS typically experience increased productivity of 15 to 25 percent and reduced training time of up to 75 percent.
NCR SelfServ Checkout gives consumers the option to scan, bag and pay for goods on their own using cash or debit/credit cards. Featuring a user-friendly interface that intelligently guides consumers through the checkout process, it is designed to enhance customers’ shopping experience, while helping retailers improve operational efficiency.
Mark Belfiglio, vice president of sales and marketing at Evolution Robotics Retail, said the integration of LaneHawk with NCR ACS and NCR SelfServ Checkout is good news for retailers. “This step significantly extends the universe of retailers, large and small, who now have the means to combat bottom-of-basket loss with leading-edge technology,” Belfiglio said.
LaneHawk will be demonstrated with NCR ACS and NCR SelfServ Checkout in NCR’s booth at the National Retail Federation convention and expo, Jan. 10-13 in New York.
“In addition to reducing shrinkage, effective bottom-of-basket detection can contribute to faster checkout and enhanced customer satisfaction,” said John Saccomanno, NCR Industry Marketing director. “We’re pleased to add this advanced loss-prevention technology to the list of third-party NCR-compatible solutions.”
ERR and NCR announced the availability of the solution to NCR authorized resellers at the recently held NCR partner conference.
About Evolution Robotics Retail, Inc.
Evolution Robotics Retail, Inc. is based in Pasadena, CA, and develops intelligent products and solutions for the retail industry based on ViPR®, its visual pattern recognition technology. The company’s flagship product is LaneHawk, a retail loss prevention solution that helps turn bottom-of-the-basket losses into profits in real time. ViPR, the technology behind LaneHawk, is installed in over 2 million machines worldwide. (www.evoretail.com)
About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia.
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NCR is a trademark of NCR Corporation in the United States and other countries.
News Media Contact
Peter Tulupman
NCR Corporation
212.589.8415
peter.tulupman@ncr.com
Colleen Lindsey
Evolution Robotics Retail
626.685.4910
colleen@evoretail.com
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