Top Five Ways to Ensure Self-Checkout Deployment Success or Failure

 

In a recent consumer study, NPD Group found that consumers are increasingly interested in self-checkout technology. The study showed:

  • When retailers implement self-service, approximately 35% of transactions are completed using the technology
  • Nearly 50% of U.S. consumers want stores to offer self-checkout

But to offer a successful self-checkout solution, retailers should follow best practices to ensure it is a winning solution at the front end.