White Papers / Articles



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  • 17 Keys to Effective Email Marketing White Paper

    Creating Interactive Conversations more


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  • Maximizing ATM Operational Efficiency Whitepaper

    Don’t let your aging ATM network cost you more in the long term. more


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  • 6th Annual Kiosk Benchmark Study: An NCR White Paper

    Respondents are divided groups of who had current or planned self service kiosk deployments and those with no plans for kiosks. more


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  • 8th Annual Kiosk Benchmark Study: An NCR Whitepaper

    A supplement to RIS News, Hospitality Technology, and VSR more


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  • 9th Annual Kiosk Benchmark Study: An NCR Whitepaper

    For those planning or deploying self-service kiosk technology, the survey responses provided great detail about kiosks’ functions more


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  • APTRA eMarketing Email Service Consultancy: An NCR White Paper

    NCR provides best-in-class services across multiple industries more


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  • ATM Future Trends Report 2009: An NCR Whitepaper

    A variety of factors are accelerating and enhancing the financial services environment. more


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  • Aberdeen Axis retail point of sale (POS) Systems axis Report 2008 Q4: An NCR Whitepaper

    The main advantage of NCR POS software is the ease of integration more


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  • Combating Showrooming Viewpoints: An NCR White Paper

    Showrooming: where a consumer visits a brick-and-mortar store to research a product but then purchases it elsewhere. more


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  • Accelerate your Petroleum and Convenience Retail Strategy into the Future: An NCR Whitepaper

    Our proven track record will help ensure that you are able to address the needs of your stores more


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  • Achieving a Best-in-Class Self-Service Delivery Model White Paper

    Want to capture efficiency gains while delivering an unparalleled customer self service experience more




  • Addendum: A 360-Degree View of Consumer-Retailer Relationships in North America White Paper

    Retailers often want to understand the consumer for more than just what they buy more


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  • Addendum: Focal Points from the Italian Survey White Paper

    Based on their interest in self-service technologies, the in-store portion of the merchandise pick-up should have a retail kiosk more




  • Addendum: Focal Points from the South American Survey White Paper

    A shift in retailing toward self service and personalized interaction, based on a consumer’s preferences and presence in a channel more




  • Addendum: Focal points from the French Survey White Paper

    A shift in retailing toward self service and personalized interaction based on a consumer’s preferences more




  • Addendum: Focal points from the German Survey White Paper

    The shift to a consumer-to-business (C2B) model in retailing and self service calls for seamless connectivity across all channels more




  • Addressing self-service channel challenges with managed services and outsourcing: An NCR White Paper

    Banks and other self-service deployers need to extract maximum value from investments to address current business challenges. more




  • Addressing self-service channel challenges with managed services and outsourcing, An NCR White Paper

    Banks and other self-service deployers need to extract maximum value from investments to address current business challenges. more


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  • Aligning Self-Service with Business Objectives: An NCR White Paper

    self-service technology elevates customer and employee service levels and optimizes revenue capacity. more




  • Anatomy of a Cross-Channel Champion: An NCR White Paper

    Retailers can provide consumers a retail self service experience based on where and how they want to interact. more


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  • From Frequent Flyer to Frequent Buyer White Paper

    Connect with travelers throughout their journey by implementing self-service technologies beyond airline check-in more


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  • Frequently Asked Questions About Enterprise Offer Management: An NCR Whitepaper

    Are you ready to boost the effectiveness of your promotions and loyalty marketing program more


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  • Transforming Cash Supply Chain Management: An NCR White Paper

    Putting the retail back into retail banking more




  • Achieving a Best-in-Class Self-Service Delivery Model White Paper

    Want to capture efficiency gains while delivering an unparalleled customer self service experience more




  • Achieving a Best-in-Class Self-Service Delivery Model White Paper

    Want to capture efficiency gains while delivering an unparalleled customer self service experience more