More than 350 participants in our study of the hospitality industry cannot be wrong: service is the most important criterion for success. But how can restaurant owners and operators in the hospitality business create good service? By living quality they can lay the foundation. They can also use assistive technology to increase the standard of service. Orderman gives restaurateurs the tools to provide their guests with excellent service. Our radio ordering systems and registers streamline and simplify processes: Guests will be delighted by the faster, more attentive service. The kitchen and service staff will enjoy the lack of stress in their work. Restaurant owners will also benefit from increased sales and a better working environment.
This study contains the essence of current and future success factors in the hospitality industry, and it is intended to inspire readers to achieve more – more unique approaches, greater speed, a higher quality of service and, in short, more success.
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