NCR Netkey Build-to-Order Datasheet

NCR Netkey Build-to-Order can help you provide a higher level of service to your customers while driving revenue

When a customer places a special order for a deli, floral or bakery item, it can be a very profitable experience for a retailer—but an inconvenient one for a customer who needs to wait for staff assistance. The NCR Netkey Build-to-Order Solution delivers a convenient and successful customer digital signage experience, by enabling customers to place their special orders through digital signage self-service. Built on the robust, highly scalable NCR Netkey platform, the Build-to-Order Solution can help you give your customers better service while creating opportunities for you to drive additional revenue through upselling and cross-selling your products and services.

Drive increased revenue and profits
Enabling customers to serve themselves through a kiosk, such as in a deli, can increase average order size by 25–33% versus ordering at a counter.1 The NCR Netkey Build-to-Order Solution features your full range of products and supports both upsell and cross-sell capabilities as well. Customers ordering deli items, for example, may be presented with suggested items, such as fresh bread from the bakery or other relevant prepared items.

Reduce walk-aways
Today more than ever, customers are time-starved and hate to wait for service. When asked why they would choose self-service over personal assistance, they most often cite that self-service is faster, more convenient and easier.2 In a typical deli environment, customers can wait up to seven or more minutes to pick up an order. 3 The Buildto- Order Solution allows customers to spend that extra time shopping in your store, purchasing additional items, instead of waiting in line.