NCR Wayfinding Brochure

 

NCR Wayfinding is a dynamic self-service tool that helps customers easily locate products or navigate through large, complex buildings and campuses, eliminating confusion and improving the customer experience.

Transform your business
NCR Wayfinding is ideal for airports, hospitals, hotels, retail stores, malls and other large facilities. Create, maintain and publish custom touchscreen interactive maps that are easy to use, enhancing your customers’ experience and reducing the demands on your staff.

  • Boost customer satisfaction
    By allowing customers to visually map paths to and from multiple points throughout your facility, NCR Wayfinding saves your customers valuable time and energy. The application supports multiple languages and can be integrated to dynamic data sources, empowering you to reach more customers and deliver a more personalized experience.
  • Increase efficiency
    NCR Wayfinding features an interactive touchscreen that helps customers while also facilitating marketing initiatives by allowing your customers to register for promotions, complete membership applications and request promotional information.
  • Build brand awareness
    Publish video or text messages, promotions or announcements for upcoming events associated with points of interest in your facility. Communications can be customized to reinforce your organization’s brand identity, supporting a clear and consistent message wherever you connect with your customers.
  • Streamline operations
    Simple to use and configure, NCR Wayfinding allows both technical and non-technical staff to create custom maps, locations and paths between destinations that can be changed as your facility grows. With a powerful graphical reporting engine, you can also quickly assess how the tool is being used to make modifications and improvements.
  • Chart your future
    Easily integrated with existing applications, NCR Wayfinding provides a scalable platform for future growth, allowing the seamless addition of other self-service functions that can be accessed from the same screens.