NCR Transaction Design Services Datasheet

Transforming the customer experience

The main challenges for banks today are providing “world-class” service and removing the hassle and time from transactions while delivering product sales in an ever increasingly competitive market. NCR Design Center delivers Transaction Design Services that focus on all aspects of self-service and beyond—from user interface design to the bank branch design environment. This ensures that your customers get what they want, as efficiently and effectively as possible, at every transaction point.

• Focused design to optimize consumer experience
  Design is a key component in any retail banking solution. An attractive, easy to understand and use design—whether it’s your branch layout, service point or automated teller machine (ATM) transaction screens—enhances your customers’ experience and makes you stand out from your competitors. The NCR Design Center takes a holistic approach that provides a range of proven services, which remain focused on your business needs and reflect the realities of consumer use.
• Redefine your branches to optimize revenue potential
  The key to successful adoption of the branch’s transforming role is NCR’s integrated self-service branch design philosophy. Using a combination of innovative branch layout and self-service technologies, NCR Transaction Design Services can redefine your branches. By delivering fast, routine transactions to your customers via your self-service channel, your resources are released to engage in higher-value business, enhancing the overall customer visit experience.
• Tailored solutions to create your desired image
  The NCR Design Center will develop a unique design solution tailored to your specific needs, transforming your customer interactions by optimizing the delivery of your new “look and feel,” on-screen and in-branch.