NCR Telecom Multi-vendor Services Datasheet

Flexible support for all your service needs

In order to meet the unique requirements of your customers you must provide them with the most appropriate solution, which often consists of multi-vendor products. Supporting such a diverse and complex environment means managing multiple contracts, maintaining a high level of expertise and providing a mixture of service delivery options, including design, procurement, deployment and ongoing support. NCR Multi-Vendor Services for Telecommunications removes and simplifies the complexity of multi-vendor solutions and acts as the single point of contact to support all your service needs consistently.

• Single point of contact
  As your single point of contact NCR will simplify problem resolution and standardize service delivery for all your client networking needs. By partnering with NCR you can focus on adding new technologies and creating new offers for your customers, leaving us to manage your service delivery.
• Global consistency of service delivery
  NCR’s global service delivery processes and systems ensure that you receive the same high-quality support in every global location when and where it’s needed. From handling service requests to resolution, around the clock in local languages with certified skills, NCR provides the knowledge and geographic reach to support the rapid growth of your business.
• Proven multi-vendor experience
  Using industry best practices and tool sets, NCR’s service professionals support an extensive list of technologies from leading networking hardware and software providers.