Total software care
New transactions, security patches and software upgrades, together with legal and regulatory standards, are being introduced faster than ever before. As you adopt and benefit from new transactions and services, it is important to also protect yourself from unforeseen issues. NCR’s Standard Software Maintenance and Support offer (Standard SWMS) does just that. If something should go wrong with NCR-provided software, you can rest assured that NCR’s support organization will be there to fix it, and you won’t have to worry about software support maintenance costs, as that’s all part of the service.
- Access to new releases
NCR Standard SWM entitles you to free access to software support of all new point and patch releases and a 50% discount off new major releases of NCR software, enabling you to pick up required new major functionality at a reduced price. This can be used to generate additional sales and a competitive advantage. - A solution to every problem
NCR provides you with access to direct support for NCR APTRATM software products deployed throughout your ATM network. Based on a clearly defined scope of service, NCR will record, investigate and fix problems raised. If the problem is already known, then existing fixes will be provided to you quickly. - Proactive solutions
Software problems can be avoided by installing new patch releases from NCR containing software fixes provided to other customers. This will resolve issues before they cause problems for your network. - Upgrade at your own pace
With NCR’s ongoing investment in software research and development (R&D) you will benefit from having access to software upgrades containing new functionality whenever you need them, allowing you to upgrade your software at your own pace.
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