Total software care
New requirements, security patches and software upgrades, together with legal and regulatory standards, are being introduced more frequently than ever before. The need for change puts increasing demands on your company to keep up-to-date software. To reduce the complexity of keeping your software updated and ensure you receive the full benefit from your applications, NCR provides expert Software Maintenance and Support Services. NCR software support protects against unforeseen issues and gets you back online when something does go wrong, enabling you to focus on managing your business.
- Maximize software availability
With NCR Software Maintenance and Support Services; you can prevent problems before they affect your business. If a problem does occur, NCR will record, investigate and fix it quickly, with minimal demands on your resources. For complex problems, NCR can often deploy a temporary fix to keep you operational until a long-term solution is found. NCR customers get priority attention, benefiting from our database of known problems and solutions, and superior product knowledge, maximizing the availability of your software applications. - Access to new releases
NCR Software Maintenance and Support Services entitle you to new point-and-patch releases for software, so you can install required fixes and gain minor functionality enhancements with no additional charge. Software problems can be avoided by installing new patch releases that contain software fixes provided to other customers. With free access to new patch-and-point releases, you can keep your software up-to-date with the latest quality improvements and product enhancements, giving you a competitive edge.
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