NCR Services for Travel Brochure

Improve customer interactions ...with ease

NCR is a proven self-service leader in the travel industry. Our solutions are deployed in more than 300 airports worldwide, and we are the only company that supports travelers throughout their entire journey—airline, hotel and car rental. NCR Services proudly partners with our customers to provide a consistent and enjoyable travel experience by maximizing system availability.

Let us help you transform your business
New technology solutions help you differentiate yourself and get ahead of your competition. To be successful, your solutions must work smoothly every time a customer attempts a transaction. Whether it’s the busiest travel day of the year or your average Tuesday afternoon, availability is critical. NCR applies our self-service expertise and in-depth knowledge of the travel industry to provide a single point of accountability for solution maintenance. Our approach increases kiosk user satisfaction, reduces operational costs and allows you to focus on your core business.

An end-to-end partner
NCR Managed Services provides comprehensive management and operational support of your IT infrastructure. We provide a single point of accountability for network management, hardware maintenance and incident management to maximize solution availability. In addition, NCR Managed Services gives you the expert analysis and reporting capabilities you need to help you better understand your IT service performance and costs. As an end-to-end partner, NCR helps to ensure your customers are satisfied with their experience, whether upgrading a flight, checking into a hotel or renting a car.

Let us be your host
When personal information and company assets are at risk, you can’t afford to compromise. Whether you are looking for an experienced hosting partner or you want to limit capital expenditures, NCR Hosting solutions enable secure and confidential consumer interactions.

Our state-of-the-art hosting facility can host applications used for flight check-in, gate and boarding management and flight information inquiry. NCR’s solutions enable you to reduce infrastructure and labor costs. The superior reliability of our hosting solutions minimizes downtime so you can focus on your ultimate priority: serving your customers.

A single point of contact
NCR support desks are staffed with both industry and solution experts that wholly understand the travel sector and the technology issues you face. Their experience makes it possible for them to identify the problem and recommend the right actions to resolve problems quickly.

NCR Incident Management services include a full-service help desk that uses remote monitoring tools and a proactive and predictive approach to resolving problems. These tools provide detailed problem information to help diagnose and resolve problems faster and with less downtime.

Whether you are in Buenos Aires or Budapest, our global network of service centers delivers support in multiple languages for international response no matter your location.