NCR Services for the Telecommunications Industry Datasheet

Deliver comprehensive services to telecom customers

By partnering with NCR, telecommunications companies can deliver value-added solutions to more locations with greater speed and at higher levels of service. With NCR Services, you have access to a global technology support  workforce of over 13,000 experienced professionals who can install, maintain and manage your customer solutions. It’s that simple! Whether your customers are local or global, and your products are simple or complex, NCR will serve your customers quickly and efficiently.

• Consistent service worldwide
  NCR has technology support and service experts in more than 100 countries around the world. We offer flexible service coverage options up to 24 hours a day, seven days a week, providing the knowledge and geographic reach to support your customers’ business when and where it’s needed. Our global service delivery processes and systems ensure that your customers receive the same high-quality support in every location. You can take immediate advantage of these skill sets and geographic reach to support rapid growth for your business.
• Single point of contact
  Our experienced Project Managers (PMs) will create a successful customer deployment plan and provide a single point of contact and accountability. NCR’s project management processes and online reporting keep you and your customers updated every step of the way, minimizing project risk.
• Properly prepared sites
  Installation goes quickly and smoothly with our Site Preparation Services. We evaluate the power, structure, networking and cabling environment for each site and make the required changes before installation to avoid problems and ensure that your customer sites are ready. You can breathe easily because we completely manage site selection, surveys and preparation.