NCR SelfServ Employee Bank Datasheet

Proactive and predictive service

NCR’s SelfServ Employee Bank solution provides secure self service banking and cash management control, improving accuracy and accountability while reducing labor costs. To maximize these benefits, NCR delivers comprehensive services to ensure your NCR SelfServ Employee Bank systems are installed properly and performing reliably, especially during high volume employee shift changes. Our proactive and predictive self service banking approach to maintaining availability ensures a quick and easy start and end to your staff’s workdays—driving higher employee satisfaction, improved operational efficiency and ultimately, enhanced business value.

• In-depth self-service expertise
  NCR applies the insights, knowledge and experience we’ve gained as a worldwide service provider for leading companies to continuously improve our products and service delivery, giving you the best return on your IT investment.
• Increased performance and availability
  With NCR Help Desk and Incident Management services, you have access to industry and solution experts who understand your specific environment. NCR uses best-in-class tools and processes to monitor your Employee Bank systems, obtaining detailed information to diagnose and resolve problems faster. With better information upfront, NCR is able to address more issues remotely and in less time. If necessary, a technician with the right parts and expertise is dispatched to your site to fix the problem on the first visit. This drives higher availability and fewer delays during shift changes for your employees.