NCR SelfServ Checkout Enterprise Item Security Datasheet

The Enterprise Item Security web-based tool for NCR SelfServ Checkout is accessible anywhere on a chain store retailer’s network, monitoring security events in real-time

The Enterprise Item Security tool for NCR SelfServ Checkout uses proactive learning technology to automatically correct product weight databases or adjust other parameters based on data from individual stores. These new self checkout systems features, combined with existing store-based security learning methods, offer a comprehensive solution for detecting and correcting item security related issues in a self-checkout systems environment as well as producing a higher level of item security consistency within a retail chain. With these tools, you can reduce the frequency of staff interventions and improve the customer experience while maintaining effective security.

• Enhance your customers’ experience
  With the options available on Enterprise Item Security, an estimated 50 percent reduction in weight-related interventions is expected, which represents up to 2–3 percent of items scanned in a store. This means customers can scan, bag and pay for their items in less time and with less frustration.
• Increase store productivity and reduce potential for shrink
  By managing weight mismatches at the enterprise level, store attendants can increase their focus on customer service and security issues elsewhere in the store. Additionally, shrink can be reduced, as the enterprise tool audits and corrects weight mismatches caused by busy or inattentive attendants at the Remote Attendant Station.
• Improve enterprise-level management
  By driving more consistent practice and weight profiles at the central office, retailers can eliminate the need to create custom or in-house reports for the same purposes. Managing weight security will be simpler and easier. Retailers can also quickly restore weight learning databases in existing stores and create files for new stores.