The NCR SelfServ 70 is a flexible self-service kiosk platform. It offers multiple configurations integrated into its compact footprint, enabling you to enhance customer service, improve operational efficiency and increase revenue. The NCR SelfServ 70 self-service kiosk is a proven performer, and has been co-designed with human factors engineers to ensure high usability and reliability.
- Enhance customer service
The NCR SelfServ 70 is a cost-effective platform designed to host self-service applications, such as bill payment, food ordering, endless aisle, prepaid card dispensing, ticketing, gift cards and merchandise pick-up. Research has shown that consumers choose self-service because it is faster, more convenient and offers greater control over the shopping experience.* Our experience shows that consumers like the NCR SelfServ 70 for its ability to offer a fast and convenient way to conduct transactions without assistance.
- Improve operational efficiency
Offering consumers self-service options not only increases shopper satisfaction, it can enhance efficiencies as well. The NCR SelfServ 70 is designed to allow consumers to conduct repetitive transactions quickly and easily, enabling associates to focus on providing service for more complex transactions.
- Boost sales
The NCR SelfServ 70 can support revenue generating applications, such as endless aisle, ticketing and card dispensing. These applications can provide new sources of income for retailers. Additionally, a North American study found that 72 percent of consumers are more likely to shop with a company that allows consumers to interact easily via online, mobile and kiosk self-service channels versus a retailer that does not. More consumers are looking for, and even expect, self-service as an essential convenience that improves their overall shopping experience.**
* 2009 Self-Service Consumer Study, Networld Alliance
**2009 BuzzBack/NCR market research