NCR receives prize for “Excellence in Best Practices” in Latin America from Frost & Sullivan

Press release in Spanish

Prize rewards companies with innovative strategies and growth above market average

NCR Corporation (NYSE: NCR) announced today it has won for the first time the “Excellence in the Best Practices” prize, granted by Frost & Sullivan, for its leadership in growth of self-service solutions in Latin America in 2010. This annual prize is in its 5^th edition and analyzes Technology Innovation Companies (TIC)  companies that have implemented innovative growth strategies and obtained growth rates above the market average.

The prize acknowledges the work undertaken by NCR in Latin America to improve retailers and financial institutions’ relationship with their clients and the investment in solutions for these markets . “We’re very proud for Frost & Sullivan’s recognition. Self-servicing has become a life style and NCR continues to develop hardware, software and services to provide faster, more convenient, and uninterrupted self-service for the future. Besides, our technology helps financial institutions to improve their clients’ experience and their capacity to manage their Self Service Channels ”, says John Gregg, vice-president and general manager for NCR Brazil, Caribbean and Latin America. 

According to Frost & Sullivan’s senior analyst, Fernando Belfort, “NCR obtained an excellent result in Latin America. The company had a double-digit growth rate in 2010 and achieved a production capacity 33% higher than initially forecasted at their Brazil manufacturing plant in Manaus. Besides, NCR efficiently managed the investment in its Brazil plant, the diversification of its product portfolio in the region and the focus on the commercialization of its solutions for new business opportunities”.

The innovation related to the automation of deposits with bills and checks is guiding the company’s continuous success and has been approved by clients and consumers. The Scalable Deposit Module (SDM) technology, launched last year, speeds the deposit process up, and helps financial institutions to provide to their clients a complete transaction in the shortest possible time. That allows institutions to extend their transaction capacity, reduce lines at ATMs and increase clients’ satisfaction.

Besides the financial market, NCR has been working to promote growth in other segments like travel, telcommunications and retail, three of the other forces driving Brazil’s and the region’s strong economic growth. These sectors have a large number of multinational and national players that require new technologies to create competitive advantage, by offering consumers the best interactive experience. From self-service solutions for bill payment and check-in to interactive kiosk solutions throughout a store and overall software, hardware, and service offers for Point of Sale (POS), these are just a few of the solutions to help drive this growth.  "This expansion will help to increase our market share in these sectors as a whole and provide better services to our clients and partners all over the region," said Gregg.

Frost & Sullivan’s prize is a recognition to companies from many different global and regional markets that have had extraordinary achievements and a superior performance in areas such as leadership, technological innovation, client servicing and strategic product development. The sector’s analysts compare the market players and evaluate their performance through interviews, in-depth analyses and a comprehensive survey aimed at identifying the best practices in the sector.