While research shows that both touchscreen and the NCR RealPOS DynaKey cashier interfaces are superior to traditional CRT/keyboard implementations due to their ease of use and ability to reduce training time, each device has certain strengths and weaknesses that may yield better performance in certain environments. It is important to consider your specific store and transaction environment before making a final selection.
The following white paper includes a summary of strengths and weaknesses based on analysis conducted by NCR Human Factors Engineering (HFE). These strengths and weaknesses are then analyzed to enable retailers to see how NCR RealPOS DynaKey or touch technology may fit into their particular environment.
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