NCR Netkey Loyalty Datasheet

Reach customers at every touchpoint and empower them with a dynamic and customized loyalty program

In today’s competitive retail environment, customer loyalty is more important than ever. Studies indicate that less than 15 percent of customers are truly loyal to a single retailer, but these loyal customers can generate between 55–70 percent of a company’s revenue.* The NCR Netkey Loyalty solution enables retailers to extend their loyalty investment by leveraging it across multiple channels such as the web, in-store and mobile

• Provide convenient enrollment options
  Offer your customers the opportunity to enroll in your loyalty program at a self-service kiosk. The process is quick and easy, and it eliminates the need to wait in line at the customer service counter.
• Deliver offers in-store
  Leverage your loyalty system investment by enabling customers to access offers, such as rewards or special promotions, in- store through a self-service kiosk. Additionally, your customers can choose to send offers directly to their mobile device or email address, enabling them to interact with you how and when they desire.
• Enable customers to update their existing account
  The kiosk also lets your customers make changes or updates to their frequent shopper account without assistance. Not only is this convenient for your customers, it also frees up your associates to focus on delivering better service and other revenue-generating activities.