NCR KMS Datasheet

System monitoring without the worrying

NCR Kiosk Management Services (KMS) provides a progressive way to remotely monitor self service kiosk activity running on the NCR Common Use Self-Service (CUSS) TCS platform. KMS makes it possible to mass manage kiosk diagnostic testing—remotely—from a single interface, ensuring your self service kiosks are performing at optimal levels. The NCR KMS platform is comprised of a robust suite of individual services designed to provide comprehensive kiosk management and in-depth support.

• Streamline kiosk monitoring
  Gather real-time performance details and status updates of the kiosks and integrated components deployed on the network, including number of identified errors/issues and last error encountered through the CUSS Thin Client Services (TCS) layer. CUSS TCS encompasses user interface, system monitoring, version control, peripheral control and local and remote system management to provide a holistic remote monitoring solution.
• Gather reports
  Build your reports repository with ease with an integrated reporting feature and management database that generate real-time key data on uptime percentage, swap rates and general statistics, among other valuable reporting fields. Certain reports can run data on a specified period of time, provided the data is retained in the historical values database.
• Increase availability
  NCR KMS has a built-in notification manager that allows you to send emails, notifications and pager alerts to different parties when errors are detected on the actual kiosks or on any of the peripherals for faster response and resolution times. Notification rules and notification parties are entirely customizable.