NCR Hardware Maintenance Services Datasheet

Customized support to meet your needs

NCR Hardware Maintenance provides your business with access to comprehensive system support tailored to fit your requirements. With 125 years of experience, NCR is a service partner who understands the critical nature of your business environment and what it takes to support it. NCR Hardware Maintenance offers access to a worldwide network of people and technology, providing high-quality service and support to meet your individual business needs.

• In-depth service expertise
  By selecting NCR to maintain your IT infrastructure, you’re choosing a top-ten global service provider. Our record speaks for itself: NCR supports 19 of the world’s top 20 banks, 17 of the top 20 retailers, 5 of the top 6 airlines and 7 of the top 10 telecommunications service providers. Using the experience and knowledge gained from supporting these customers, we continually improve our products and service delivery, giving you the best return on your IT investment.
• Flexible maintenance options
  NCR offers a variety of service options to meet your requirements. Full-service maintenance provides remote resolution by experts in our regional Customer Care Centers and skilled onsite technicians when critical systems must be up and running quickly. Depot and hub maintenance allows you to ship failed units to a central location for repair, providing a lower-cost option for less critical systems.
• Reduce downtime with remote resolution
  NCR’s service solutions use remote monitoring and management tools that provide detailed information to diagnose and resolve problems faster. When onsite support is required, a technician is dispatched with the appropriate expertise and the right parts to fix the problem the first time.