NCR Depot Repair Services Datasheet

Maximize availability with less expense

Maintenance costs for technology solutions are a significant yet critical portion of your total cost of ownership. To maintain your competiveness, you need flexible service options that maximize system performance and availability at the best possible cost. NCR offers its standard Return and Repair depot, as well as its enhanced Advanced Exchanged maintenance options. NCR’s Depot Repair Services options give you the same great service you expect from NCR at a lower cost for selected equipment.

• Reduce your total cost of ownership
  NCR Depot Repair Services reduce your maintenance costs, because fewer critical peripherals and devices are sent to a central NCR repair center rather than being repaired on-site. When you use NCR Depot Repair Services, a highly qualified technician performs all required   preventive maintenance and retail support services to improve performance and make your technology solutions last longer, creating substantial savings for you.
• High-quality maintenance services to complement your on-site service
  If you already depend on NCR’s expert on-site retail support service for critical systems, NCR Depot Repair Services provide an efficient alternative for peripherals and other devices. You still get the trusted NCR quality service, in addition to a wider variety of service options.
• Maintain high availability
  To get you back up and running faster, NCR Advanced Exchange provides a faster return to service for equipment via overnight shipping. You receive a spares forecast and inventory reporting on your managed and warehoused seed stock. An Asset Retrieval Option is available, where failed units are managed and tracked via an automated courier pickup service.