NCR Customer Service Center (CSC) Consumables Datasheet

Manage consumables quickly, easily and conveniently with the CSC

NCR’s CSC provides world-class consumables management service to customers who need to order, monitor or get product information about NCR’s full range of consumables products. The CSC is a one-stop consumables management source for all of your consumables needs with an expert staff devoted to delighting customers and helping you every step of the way. NCR’s goal is to answer your inquiry in one contact. The CSC saves you time and effort and lets you quickly get back to your business, knowing that your consumables needs are taken care of.

• Place and monitor consumables orders easily
  Customers can place orders via telephone, fax, email, NCR On-Line or Electronic Data Interchange (EDI). Customer Service Center associates validate every order to ensure accurate shipment and invoicing. Through the CSC, you can also inquire about order status, obtain delivery confirmation and receive order acknowledgements.
• Reduce ordering costs using e-commerce solutions
  Reduce ordering costs by over 66% by automating your order management process! NCR’s integrated electronic order entry solutions help you drive costs out of the supply chain, which improves efficiencies and gives you time to focus on servicing your customers. Using e-commerce eliminates paper, which saves money, cuts out waste and helps the environment. Partner with NCR to determine the most effective e-commerce solution for your business today and into the future.
• Obtain product information to make better informed buying decisions
  CSC associates provide product information to customers. NCR uses advanced product information resources, including an electronic cross-referencing tool, for up-to-date information about products. Other resources include product/machine cross-referencing tools, detailed product specification aids, and material datasheets for important safety-related information.