NCR Customer Experience Consulting Services: User Interface Design Services Datasheet

Transform the user experience

The user interface design of a solution’s software is critical to system usability and performance. Whether it is a self-service device, assisted lane or back office application, ease of use can greatly impact the customer experience. The User Interface Design Services Team from NCR provides industry-leading user interface design services to help you maximize your technology investments.

• Deliver a seamless customer experience across channels
  Your customers can now interact with you through multiple channels—point of sale, self-checkout, kiosks, automated teller machines (ATMs), websites and mobile devices. Each interface must be customized for the technology to ensure usability, but it must also be consistent with your brand look and feel. User Interface Design Services from NCR ensure each touchpoint provides the experience your customers expect through ease of use, technology optimization and brand identity.
• Achieve a faster return on investment
  The prevalence of self-service and the use of new technologies, such as customer-facing touchscreen displays and digital signage, drive an even greater need for intuitive interfaces. Customer adoption of new technology is dependent on its ease of use. NCR User Interface Design Services helps ensure your new solutions are easy to use from the beginning to drive higher adoption of new technology and services leading to a faster return on your investment.
• Simplify transactions
  Intelligently designed user interfaces allow for quicker transactions and fewer operator errors by removing extra steps and minimizing confusion. Designing an interface to work the way associates think and not how a computer works also reduces the learning curve required to bring new associates up to speed. Making solutions easy to use enables associates to focus on your customers, not on the technology.