NCR Common-Use Self-Service Airport Program Datasheet

Shared common-use kiosks deliver a world of benefits

Alleviate congested airport space and optimize traffic flow with NCR’s Common Use Self-Service (CUSS) Airport Program. Compliant with the International Air Transport Association (IATA) standards, the NCR CUSS Airport Program maximizes the total number of airport kiosks, streamlines passenger traffic and reduces overall facility costs by enabling multiple airline check-in applications to run on a shared kiosk.

• Maximize airport floor space
  Scale down the number of kiosks deployed and simultaneously improve passenger flow with a CUSS program in place. In common use locations, your airport identifies space only for the CUSS-compliant kiosks versus having to make individual room for dedicated airline kiosks.
• Optimize check-in opportunities
  NCR’s CUSS program suits airports of various sizes–even those with a smaller pool of flight operations so everyone can benefit equally from a CUSS deployment.
• Drive down operational costs
  Reduce maintenance costs and your reliance on expensive IT infrastructure with NCR’s Kiosk Management Services (KMS) utility, fully integrated into the CUSS platform. NCR KMS remotely manages kiosk activity, runs diagnostic testing and gathers real-time performance metrics and errors from a single interface to track the health of your kiosk.
• Minimize downtime
  NCR Global Services network delivers 24/7 kiosk maintenance and help desk support to ensure the highest level of customer service and consistent availability. Over 10,000 trained service professionals are ready to respond to unexpected operational deviations.