NCR Channel Optimization Consulting Datasheet

Faced with increasing costs and heightened customer expectations, financial institutions recognize that there is a growing need to focus, at a business-strategy level, on optimizing their distribution channels. Channel optimization can help financial institutions achieve competitive operational costs by increasing efficiency and effectiveness. Bank branch consulting can also help them maximize their revenue by enabling them to become a provider of choice through improved customer service.

Gain insight with best-in-class benchmarking
A self-service channel optimization assessment delivers a clear picture of how well your network is performing compared to those of your competitors. NCR bank branch consulting will facilitate a review of your day-to-day operations and provide a report on your operational and cost performance compared to local and global best practices.

Experience operational improvement
With a comprehensive understanding of the interaction of transactions, costs and operational processes within your channel network, you will gain the tools you need to manage it effectively. NCR Channel Optimization Consulting Services provides a final report that will identify key areas of opportunity where actions or investments can make measurable improvements to your operational performance.

Understand the operational value chain
NCR Channel Optimization Consulting Services provides in-depth analysis of all aspects of the operational value chain, including your incident handling process from the moment a device has an issue right through to resolution, as well as measuring the effectiveness of the resolution process. This analysis is key to providing a robust improvement plan for achieving best-in-class channel availability and, in turn, improved customer service.