NCR APTRA Interactive Teller allows banks to offer their customers the benefits of both self-service banking and the branch experience in one solution, closing the “intimacy gap.” NCR APTRA Interactive Teller combines video collaboration and remote transaction processing technology embedded within the ATM to give your customer the choice of self-service banking or connecting with a remote teller in a highly personalized, two-way audio/video interaction.
Migrate transactions to a lower cost channel and increase teller line productivity
Using NCR APTRA Interactive Teller to support migration of routine transactions away from the teller counter to an ATM gives you the combined benefits of lower processing costs and faster transactions. A centralized teller can be redeployed to concentrate on service and sales, reducing the need for underused teller resource in branch and ensuring maximum productivity levels are achieved.
Deliver highly personalized and convenient customer service
Give your customers the ability to choose live face-to-face support for transacting at the ATM, as well as discussing other services and products. An easily monitored, centralized teller resource ensures consistently high service levels, wherever you choose to locate NCR APTRA Interactive Teller.
Enable increased product sales and revenue growth
NCR APTRA Interactive Teller enables an extended footprint and greater reach to engage with your customer on how relevant financial services solutions will support them in managing their life events, resulting in increased product sales and revenue growth.
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