Like many industries, airlines today are struggling to lower costs and identify new revenue streams while improving the customer experience. These challenges are becoming increasingly difficult to overcome as consumers have more choices and seek greater control over where, when and how they interact. As a leading global provider of self-service solutions across industries, NCR looks closely at consumer behavior and applies best practices from retail, financial and other areas to help guide your self-service strategy and transform the passenger experience at home, en route and at the airport.
Web and self-service airline check-in systems are pervasive. Mobile is quickly catching up. NCR works with the world’s leading airlines to leverage their self-service airline check-in systems infrastructure investment by extending the functionality of each channel beyond check-in. Our customers are driving greater efficiencies with self-service throughout passenger processing, such as managing irregular operations and handling cash. They’re identifying new revenue streams as well, through the delivery of mobile and location-based marketing and promotions. And, our converged platform speeds and simplifies the ability to seamlessly implement new functionality, regardless of touchpoint.





LinkedIn
Facebook
YouTube
Twitter
RSS