NCR Airline Converged Self-Service Solutions Brochure

NCR is helping airlines meet these challenging expectations with a new converged application architecture that optimizes passenger interactions while using airline check in systems across channels—transforming passenger processing into a consumer-oriented experience. This groundbreaking architecture supports a solution suite that:

Personalizes the passenger experience
The NCR Shared Travel Framework (STF) enables the convergence of common business rules between all products. Passengers have a seamless experience no matter what airline check in system they choose, be it online, via mobile device or at a self-service kiosk. Each check-in application can be tailored to your branding requirements, providing a consistent user interface for your customers across channels.

Reduces operational costs and drives ancillary revenues
Our feature-rich check-in applications encourage self-service usage, reducing operational costs while delivering the personal touch your passengers expect. Fee collection modules also offer additional revenue opportunities and ensure those rules are being consistently applied.

Provides a common architecture with custom capabilities
The NCR STF hosts a single business layer that supports multiple check-in channels at a reduced cost and implementation schedule. This robust plug-and-play framework allows for custom integration without disruption of any core product functionality and uses shared services across all applications, simplifying ongoing maintenance and support.