NCR Airline Agent Assist Datasheet

 

Relax—your agents have it all under control

Non-standard travel scenarios don’t have to mean unavoidable hassle. Provide proactive agent assistance during a non-standard mobile check-in or online check-in transaction with NCR Airline Agent Assist. Built to directly integrate with your check-in application, NCR Airline Agent Assist processes Passenger Name Records (PNRs) that cannot be processed via the selfservice check-in flow. When a non-standard PNR is recognized, NCR Airline Agent Assist triggers agent intervention at the airport kiosk level for immediate attention and passenger convenience.


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