Hospitality Technology Self Service Study 2008

 

When most consumers, and even hotel and lodging operators, think of self-service, a kiosk is what traditionally comes to mind. But advancements in technology and consumer trends are pushing the boundaries of self-service technology to incorporate entirely new methods for ordering and purchasing goods and services, and even tracking the progress of those orders.

To break down the latest trends, Hospitality Technology speaks to Clyde Dishman, the director of hospitality industry marketing for NCR, Corp., a leading technology vendor in the self-service space. Dishman calls upon his 20-plus years of experience in the hospitality industry to offer this inside look at current challenges affecting hotel and restaurant operators’ self-service deployments, and new self-service opportunities for hospitality businesses.

 


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