NCR Hospitality Connect with Customers one pager

Customer interactions are the lifeblood of your business. Each experience, each exchange, each connection between your restaurant’s brand and your guests leaves indelible impressions. These impressions must be carefully cultivated, maintained and monitored to grow your business – and you’re challenged with the right way to do it.

You’re not alone. Restaurants everywhere are confronted with an increasingly mobile and powerful consumer. Today’s competitive environment requires operators to think about their restaurant’s brand in creative ways to keep customers coming back. The total brand experience is growing ever-more important to customers. Social media has enabled guests to quickly search online and post reviews, as well as see which restaurants their friends and family are recommending. And loyalty can be difficult to build today, as the economy has forced consumers to make decisions based on price and value.

What do you do? Restaurant operators can combat the tide of social media and mobility by using those tools to their advantage: Monitor the social media streams to see who is saying what about your restaurant.

Enable your restaurant’s website to take online orders. Establish a creative loyalty program that identifies and rewards your best customers. We can help. As the leading single-source provider of restaurant technology in the industry, NCR can do more to help you. The NCR Aloha solution easily allows you to transform your operations and interactions with your guests and staff and build a better, more connected business.

Let’s get started. Our consultative approach will ensure you get the most out of your technology investment. Together, we will examine your restaurant’s operations, determine the pain points and look at your goals. We’ll follow by reviewing which components of NCR Aloha will best meet your needs and recommending a solution set that enables you to achieve your objectives – creating raving fans of your brand, stimulating repeat business and most importantly, having a positive impact on your restaurant’s profitability.