Enable seamless, successful consumer interactions every time: NCR Financial Managed Services

 

In a challenging and competitive banking environment, the ATM has evolved to be the prime customer touchpoint for the delivery of retail financial services. With this in mind, banks and credit unions understand that their customers will accept nothing less than the highest levels of uptime, security and reliability when using the ATM.

As consumers demand greater flexibility and choice in the way they interact with the financial institution, they expect seamless service across digital and physical channels (mobile, Internet, branch and self-service) based on their presence and preference.

This means that the ATM is now ideally positioned to help drive new revenue streams and provide exceptional levels of customer service. However, with this higher profile and rapidly growing footprint comes an entirely new set of risks and challenges, many of which can be mitigated through a managed service provider.


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