Driving return on investment with managed services

 

In a challenging and competitive environment, the ATM has evolved to become the key component of banks’ converged channels for delivering retail financial services.

As consumers demand greater flexibility and choice in the way they interact with the bank, they expect seamless service across digital and physical channels (mobile, internet, branch and self-service).

This means that the ATM is now ideally positioned to help drive new revenue streams and provide exceptional levels of customer service. However, with this higher profile and rapidly growing footprint comes an entirely new set of risks and challenges, many of which can be mitigated through the use of managed service providers.


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