Maximizing Operational Efficiency and Increasing Customer Loyalty White Paper

 

Since the advent of direct thermal paper in the 1970’s, thermal paper impacts our daily lives as we pick up retail point-of-sale (POS) receipts, ATM receipts, movie theatre tickets, lottery tickets, ski-lift passes, gas pump receipts and pick-up slips at the dry cleaners.

The thermal paper market remained stable for years, but today it is experiencing a period of change without precedent.

  • Thermal paper raw materials are undergoing major change with the emergence of new direct thermal paper grades:
    • Bisphenol A-free, Bisphenol-free, and phenol-free grades are being developed quickly to meet growing customer demand.
    • Lower cost, lower quality papers from Eastern regions of the globe are entering the market.
  • Difficult economic conditions resulting in higher costs are pushing thermal paper manufacturers to change processes and specifications to control their costs.
February 22, 2013