Altum's: An NCR Counterpoint Case Study

 

Altum’s, a family-run horticulture business based in Zionsville, Carmel and Indianapolis, Indiana, is in a growth industry. For more than 60 years, the Altum family and their staff have been bringing beautiful things to life, as witnessed by the delicate floral imagery on their website and extensive plant photography on their Facebook page. So it’s no surprise that managers saw green—by generating cost savings from streamlined processes—when they had the opportunity to implement NCR systems into front- and back-office operations.

According to Karen Thacker, VP, Operations, Altum’s adopted NCR’s Counterpoint retail management solution and payment capabilities in 2007, adding email marketing when it debuted in 2010. Ms. Thacker says that the technological advances have been groundbreaking:


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