Al Hilal Bank, United Arab Emirates: An NCR Case Study

 

The Customer

Al Hilal Bank was founded by the Abu Dhabi government in 2008. It has grown rapidly, and today Al Hilal has 14 branches and 64 ATMs spread across the United Arab Emirates (UAE), and 2 branches in Kazakhstan. The bank offers a full range of personal and business banking products and services including credit cards, insurance, vehicle finance and investments.