Addressing self-service channel challenges with managed services and outsourcing: An NCR White Paper

 

This white paper focuses on one of the most critical areas for successful business performance in the next decade: how banks and other self-service deployers can fully exploit the operational and business advantages offered by current and future self-service technology through complementary managed services and outsourcing. This white paper provides a comprehensive assessment of the market drivers, benefits, and service provider considerations. Banks can use this paper when considering managed services and outsourcing options to address their self-service channel challenges in a changing economic landscape.

This new decade presents many and varied challenges for banks. What has been called “The New Norm” is a particularly acute and real operating landscape. Banks and other self-service deployers need to look across their product offerings and channels through which they are delivered to extract maximum value from investments to address current business challenges.