Loyalty, Promotions & Guest Feedback
With all of the other entertainment options available today, you have to deliver a high-quality, exceptional experience to keep your customers coming back for more and bring their friends along. It’s all about your marketing engine. Creating marketing promotions and loyalty programs that are easy to understand and appeal to your guests is a top priority. The same functions that enable customer convenience through loyalty and promotions can also give you valuable and direct guest feedback about their experience.
- Understand your customer’s likes, dislikes, location and frequency of visits to build marketing programs that appeal to your key demographics
- Centrally manage all of your gift card, loyalty, feedback and other marketing programs from one location, creating a consistent brand image and reducing administrative costs
- Give your customers control – loyalty profiles and information can be easily accessed online or via mobile apps
- Monitor customer satisfaction, deal with any dissatisfaction immediately and turn happy customers into brand ambassadors using social channels