Travel
Blogs

Future demands of the connected traveler

And so you know there’s this concept: the paradox of choice. Have you heard of it? Basically, it’s saying we—all of us—feel we have too little time to make...

Read More

Tags: airline solutions / airport solutions / airport wayfinding / mobile and travel / mobile boarding pass / mobile wayfinding / wayfinding

Airport customer service to-go

I heard this week at the ACI-NA 2014 Conference that customer service is “a cornerstone of the air-travel experience”. In fact, it is so important that it is going to...

Read More

Tags:

“Becoming a Retailer” Part 3: Control

Self-service has evolved from simply automating check-in to driving revenue throughout the entire passenger journey.  The 2014 NCR Traveler Experience Survey1 found that 4 in 10 US travelers are more...

Read More

Tags: airlines / airports / ancillary sales / kiosk / mobile / retail / self-service

“Becoming a Retailer” Part 2: Access

Digitally-savvy travelers want to connect, creating new opportunities for airlines and airports to sell throughout the passenger journey.   While passengers want to buy more items online, via mobile or...

Read More

Tags: airlines / airports / ancillary sales / duty free / kiosk / Loyalty / merchandising / mobile / retail / self-service

We're Here To Help

Blog

Airport customer service to-go

I heard this week at the ACI-NA 2014 Conference that customer service is “a cornerstone of the air-travel experience”. In fact, it is so important that it is going to be the focus at the next ACI-NA Seminar in 2015.  So how can airports improve their customer service? The answer ca...

Read More

Did you know?

NCR is the number-one provider of airport self-check-in kiosks in the world.

News

NCR Celebrates 130 Years of Service and Innovation

Consumer transaction technologies leader draws inspiration from rich history, decade of reinvention under CEO Bill Nuti, and a software-driven future with endless possibilities Duluth, Ga., November 3, 2014 – NCR Corporation (NYSE:  NCR), the global leader in consumer transaction tech...

Read More