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Consumer Mobile Apps: Why Consumers Shouldn’t Be the Ones to Train Your Staff

If you are considering implementing mobile apps in your restaurant, it’s critical to make sure that you develop and execute staff training as part of your strategy.

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Tags: Consumer Experience / employee training / implementing mobile apps / mobile apps / restaurant operations / staff training

Top 8 Things to Consider When Implementing Consumer Mobile Apps in Your Restaurant

When implementing mobile consumer engagement, it needs to add to the experience and be something simple and seamless that is easy for your customers to understand and your staff...

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Tags: Consumer Engagement / Consumer Experience / mobile applications / mobile payment / multi-channel ordering / restaur

U.S. EMV Myths Debunked: Myth #7

Earlier in this series we debunked the myth that EMV is a requirement for complying with PCI Data Security Standards. So while EMV is not a requirement for PCI...

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Tags: EMV and PCI compliance / EMV and PCI Security Standards / EMV Myths Debunked / PCI Data Security Standards

U.S. EMV Myths Debunked: Myth #6

For this post in our EMV Myths Debunked series we wanted to share some insight into operational impacts you should expect from transitioning to EMV in your restaurant. Since...

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Tags: EMV Myths Debunked / EMV specifications / EMV technology / EMV-certified / EMV-ready / implementing EMV

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Survey: Franchise and Independent Restaurateurs Say Technology Has Direct Impact on Increased Revenue

Findings in NCR restaurant tech survey also highlight challenges, which solutions are considered critical DULUTH, Ga., June 29, 2015 – A majority of restaurant owners and managers – 67 percent – believe that technology has a direct impact on increased revenue, according to the 2015 N...

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Blog

Consumer Mobile Apps: Why Consumers Shouldn’t Be the Ones to Train Your Staff

Last week we started a Blog series on Top 8 Things to Consider When Implementing Consumer Mobile Apps in Your Restaurant. In it we listed the first thing to consider – that offering mobile payment alone isn’t enough. We’re ready to look at the next consideration that pertains to train...

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