NCR Financial Roadshows
Multichannel Banking – Experience A World of Possibility
We all know the pace of technology change is increasing with every day that passes. From dial-up internet to broadband and on to wireless networks in our homes. From cellphones the size of house bricks to smartphones that fit in the palm of your hand and now multi-touch phones with more applications than your PC. The appetite for new technology is seemingly insatiable for many people and those technology savvy consumers represent potentially your most loyal and profitable customer segments.
Increasingly your customers are adopting multichannel lifestyles and those that do are choosing which financial services providers they want to do business with based on the availability of multichannel access. According to Opinion Research Corporation 43% of consumers are more likely to choose a financial institution that offers multichannel
self-service. Moreover “fully engaged customers represent a 23% premium in terms of share of wallet, profitability, revenue, and relationship growth” according to research carried out by Gallup, and Jupiter Research has found that “Multi-channel consumers are 20% less likely to defect to another supplier”. But offering the full range of channel choices to your customers is only the first step, the real opportunity is understanding how to combine channels to deliver the highest quality, consistent experience and to drive productivity improvements and real business growth in new and innovative ways.
In 2010 NCR is running a significant series of customer roadshows around the world where we would welcome the opportunity to share with you the new and exciting solutions that will help your bank take advantage of the multichannel opportunity, catapulting you ahead of your competition in the battle for new and profitable customer acquisition and retention.
View some of the innovative products NCR will be featuring in the shows.
We will be hosting events in countries across Europe, North and South America, the Middle East, Africa and Asia, if you are interested in attending one of our events, or would just like to hear more about how NCR can help you capitalize on the new possibilities offer by multichannel banking please contact your NCR Account Representative or email financial@ncr.com.
Roadshow calendar
June
Atlanta, USA – 22nd
New York City, USA – 29-30th
Accra, Ghana – 30th
September
Toronto, Ontario - 14th
November
Moscow, Russia - 2nd
Innovation Forum Roadshows are also scheduled to take place in Vietnam, India, Colombia, Argentina, Peru, Saudi Arabia, Thailand and Canada.
Please visit again soon as we will be adding further dates and information weekly. Contact your NCR Account Representative or financial@ncr.com for more information.
