Peter Dorsman is executive vice president, services for NCR Corporation. NCR Services is comprised of more than 11,000 service professionals serving customers on a 24x7x365 basis in more than 90 countries around the world. Dorsman is responsible for all of NCR’s global support services including its outsourced and managed service offerings as well as service delivery and service enablement across NCR’s target industries and markets. He is also responsible for NCR’s Customer Experience/Continuous Improvement (CX/CI) efforts throughout NCR.
Dorsman joined NCR in 2006, holding positions as NCR’s Chief Quality Officer, executive vice president of Global Operations and the Industry Solutions Group (ISG), and vice president and general manager of NCR’s Systemedia Division, now named Interactive Printer Solutions.
Prior to joining NCR, Dorsman was executive vice president and chief operating officer of Standard Register, a provider of information solutions, where he was responsible for the day-to-day operations of the company. He was also the senior vice president of that company’s Document Management and Systems Division.
Before his role at Standard Register, Dorsman previously served for nearly 20 years at NCR in various marketing and sales leadership roles, including vice president of worldwide industry marketing.
Dorsman is a member of the board of directors for Applied Industrial Technologies (NYSE: AIT). He earned a Bachelor of Science degree from Syracuse University in 1977.